AI for auto dealers
AI BDC for Auto Dealerships: Sales and Service, 24/7
Shoppers buy from the store that answers first. We put an AI BDC on your internet leads, your sales line and your service drive so every customer gets an answer in seconds, nights and Sundays included. Done for you, live in 2-3 weeks.
18% of dealerships never answered an online lead, and the average reply took over 24 hours.Source: Digital Air Strike mystery shop of 1,500+ dealerships
Cyber Dogs AI builds and manages AI for auto dealers. An AI BDC replies to every internet lead in under a minute, answers sales and service calls 24/7, books test drives and service appointments, and works aging leads your team never got back to. Your salespeople and advisors get warm, booked customers instead of cold lists. We start with an AI Profit & Strategy Blueprint that shows where AI will make your store the most money, then build it, then manage it.
What AI for Auto Dealers Looks Like on a Normal Day
Here's a normal day with an AI BDC in your store. Nobody on the floor is replaced. They just stop chasing leads and phones.
9:40 PM, Saturday.
A shopper submits a lead on a used SUV from a third-party site. The store is closed. The AI replies within a minute, confirms the vehicle is in stock, asks about trade-in and timing, and books a test drive for Monday at 10. The lead, the notes and the appointment show up in VinSolutions for the morning.
7:30 AM, Monday.
The service line opens to a wave of calls. The AI answers every one, books oil changes and recall work into Xtime, and gives repair-status updates on open ROs so your advisors can focus on customers in the drive.
2:15 PM, Tuesday.
A lead from 45 days ago never bought. The AI sends a friendly text about a similar vehicle that just hit the lot. The customer replies, and the conversation goes straight to a salesperson.
Every day.
Appointment confirmations and reminders go out on their own, no-shows get a rebooking link, and every conversation is logged so you can see which sources turn into sold units and ROs.
Where Your Dealership Is Losing Deals and ROs Today
Most stores don't have a lead problem. They have a response problem. In a mystery shop of 1,500+ dealerships, 18% never answered an online lead, and the average reply took over 24 hours. (Source: Digital Air Strike)
Internet leads that wait
A lead that sits overnight is shopping three other stores by morning. The store that answers first gets the appointment.
Aging leads nobody works
After the first few days, most leads stop getting touched. Shoppers who weren't ready last month buy somewhere else this month.
Service calls that ring out
When the drive is busy, calls roll to voicemail. Customers who can't book service book with the shop down the street.
Advisors stuck on status calls
"Is my car ready?" calls pull advisors off the drive and slow down every RO.
What We Build for Dealerships
An AI BDC That Answers Every Internet Lead
Your AI Sales BDC never takes a day off. It responds to every internet lead from your website, OEM and third-party sites in under a minute, by text, email or phone. It answers questions about the vehicle, asks about trade-in and timing, and books test drives on the right salesperson's calendar.
- Lead response. Every new lead gets a real reply in seconds, not an auto-responder.
- Aging leads. Leads that went quiet get steady, polite follow-up for as long as you want, so a shopper who wasn't ready in March is still hearing from you in May.
- Test drive booking. Appointments go straight into your CRM with notes, and customers get confirmations and reminders automatically.
Dealership Service Scheduling AI for Your Fixed Ops
Fixed ops runs on the phone, and the phone is the first thing to break when the drive gets busy. Your AI Service BDC answers every call and keeps your advisors on the drive.
- Service scheduling. Books maintenance and repair appointments into your scheduler, day or night.
- Recall calls. Reaches out to customers with open recalls and books the work.
- Repair-status calls. Answers "Is my car ready?" with the latest status on the RO and lets the customer know when to pick up.
How We Get Your Dealership Running on AI
- 1
AI Profit & Strategy Blueprint
We review your internet lead flow, BDC process, sales and service phones and admin work, find where AI makes or saves the most money, and give you a prioritized plan with projected payback. It includes a leadership discovery session and workflow audit, profit-gap and bottleneck analysis, an AI readiness and data review, a security and privacy assessment, prioritized AI opportunities, a custom 90-day roadmap, ROI and payback projections, and an executive findings presentation.
- 2
Build and launch
We set up your Sales BDC, Service BDC and follow-up around your inventory, lead sources, scheduling rules and team, test it with your managers, and go live. Most dealership systems are live in 2-3 weeks.
- 3
We manage it
We monitor conversations, tune answers, add new lead sources and report on leads answered, appointments set, shows and ROs booked.
What Dealerships Get
coverage
response
Live in
2-3 weeksdone for you
AI Profit Scorecard
See how many internet leads wait too long for a reply
9 quick questions. Get your AI Profit Score, an estimate of what slow lead response and missed service calls are costing you each month, and your top 3 AI opportunities.
Built for How Dealerships Have to Work
Customer data in a dealership includes contact details, vehicle history and financing interest. We build around protecting it.
Your data stays yours.
Conversations and customer data stay in your private, encrypted deployment. We don't use your customers' information to train public AI models.
No deal-making by the AI.
The AI answers questions, qualifies and books. It doesn't quote final prices, negotiate, or make credit decisions. Those go to your team.
Texting done right.
The AI reaches out only to customers who contacted you or are already in your CRM, and every message honors opt-out requests right away.
Call recording handled correctly.
Disclosures are configured for the states you operate in, since consent rules for recording calls vary by state.
Full visibility.
Every conversation is logged with a transcript and summary, so managers can review exactly what was said.
This page is general information, not legal advice. Each dealership should confirm its own obligations under texting, privacy and state rules.
Questions Dealers Ask Us
What is an AI BDC?
It's an AI business development center. It does the work of a BDC rep: replies to internet leads, follows up on aging leads, books test drives and handles service calls, around the clock.
Does it work with VinSolutions, CDK Global or Tekion?
Yes. We work with the tools auto dealers already use, including VinSolutions, DealerSocket, Tekion, CDK Global, Reynolds & Reynolds, Elead and Xtime. We map the exact connections during your Blueprint and set them up during the build.
Does it replace our BDC?
It doesn't have to. Many stores use AI to cover nights, Sundays and overflow, and to work aging leads your team doesn't have time for. Your BDC reps get more booked appointments to confirm.
Can the automotive AI voice agent handle service calls?
Yes. It books service and recall appointments, answers common questions and gives repair-status updates on open ROs.
Will customers know they're talking to AI?
The AI uses a natural voice and can introduce itself as your store's virtual assistant. You decide how it's disclosed, and customers can always ask for a person.
Does the AI quote prices or negotiate?
No. It answers vehicle and service questions and books appointments. Pricing, desking and financing stay with your team.
How long does it take to go live?
Most dealership systems are live in 2-3 weeks after the Blueprint.
What does it cost?
It depends on your lead and call volume and how much you want automated. We start with the AI Profit & Strategy Blueprint, which shows the projected return before you commit to a build.
Related reading
Stop Letting Internet Leads Wait
Find out how many leads and service calls your store is missing and what it's worth to fix. It takes about 3 minutes.
Prefer to talk? Call 406-500-5858.